You searched for email tips and templates

25 posts found for “email tips and templates”

Customer Support · 9 Min read

2022 List of Shopify Courses for Dropshipping, Developers, and More

Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 12 Min read

25 Customer Service Email Templates to Save the Day

We've pulled together a list of high quality customer support templates to help you level up your support game!

Erika Trujillo Customer Success Manager @Groove

Customer Support · 7 Min read

How to Talk to Customers: 10 Tips for Startup Founders

A guide to (successfully) supporting customers while running every other part of your business.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 6 Min read

5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center

Looking for knowledge base templates to help you rapidly create content for your help center? Here are 5 we use here at Groove.

Nathan Collier Senior Editor @Groove

Customer Support · 8 Min read

Moving to Online Customer Support: 8 Tips to Ease the Transition

Our best advice for smoothly transitioning your team to online customer support.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 9 Min read

Customer Service Email Templates: One Response Example (to Rule Them All) & Five for Tough Situations

Download and use these email templates to navigate even the most complicated scenarios and deliver great customer service.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 7 Min read

10 Customer Service Email Tips: Checklist & Examples for Better, Faster Support Management

Send better, faster customer service emails with these 10 tips. Plus, get a checklist with real examples to guide you.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 7 Min read

5 Tips For Getting More Done Without Growing Your Support Team

Five things you can immediately start doing to free up your support team’s time and energy to increase their productivity

Elen Veenpere

Customer Support · 6 Min read

7 Customer Onboarding Email Templates That You Can Use

Welcome your new customers with these onboarding email scripts.

Len Markidan