You searched for zendesk vs freshdesk

8 posts found for “zendesk vs freshdesk”

Customer Support · 9 Min read

Zendesk vs Freshdesk: The Business Purchaser’s Guide

Trying to decide between Freshdesk and Zendesk for your customer service software solution? We've got you covered. We broke down price, features, pros and cons and more to help you decide. Check out what we found.

Lisa Foster Head of Support & Success @Groove

Customer Support · 7 Min read

Zendesk vs Freshdesk vs Groove: 3 Real Questions Answered

Using real customer questions as our guide, we compare Groove to Zendesk and Freshdesk.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 11 Min read

10 Customer Service Tools: A Checklist to Guide You into the Right Support Software

Warning: this isn’t a customer service tool listicle packed with links and (self-serving) reviews. This is a tactical checklist for equipping your business.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 7 Min read

9 Best Knowledge Base Software Options for Startups and Small Businesses

A comprehensive guide to the best knowledge base software for your business.

Nathan Collier Senior Editor @Groove

Growth · 8 Min read

E-commerce Entrepreneur: How One Wedding DJ Started One of the Fastest Growing Businesses in Texas

Looking to become a successful e-commerce entrepreneur? Josh Pather of Photo Booth International demonstrates how to find opportunities in every venture.

Nathan Collier Senior Editor @Groove

Customer Support · 7 Min read

How to Talk to Customers: 10 Tips for Startup Founders

A guide to (successfully) supporting customers while running every other part of your business.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 7 Min read

Buying a Customer Support Platform? Here Are 6 Mistakes to Avoid

We expose the mistakes most small businesses make when choosing software, so you can avoid them.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 11 Min read

Help Desk Software: A (Biased) Guide to Ticketing Systems

Your help desk should be your best employee. And the...

Erika Trujillo Customer Success Manager @Groove