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144 posts found for “work from home”

Customer Support ·  8 Min read

A Guide to Ecommerce for Anyone in 2022

Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!

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Lisa Foster Head of Support & Success @Groove

Customer Support ·  8 Min read

How to Meet & Exceed Customer Expectations

Looking to exceed customer expectations? We've built a guide for you! Meeting expectations is one thing, but going above and beyond takes true commitment.

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Lisa Foster Head of Support & Success @Groove

Customer Support ·  8 Min read

Ecommerce CMS Solutions Guide for Small Businesses

Learn about specific CMS solutions, what they offer, ease of use, and how to choose between them.

Erika Trujillo avatar

Erika Trujillo Customer Success Manager @Groove

Customer Support ·  9 Min read

2022 List of Shopify Courses for Dropshipping, Developers, and More

Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it.

Erika Trujillo avatar

Erika Trujillo Customer Success Manager @Groove

Customer Support ·  8 Min read

How to Build Customer Trust

Wondering how to cultivate customer trust with your brand? We'll show you how.

Erika Trujillo avatar

Erika Trujillo Customer Success Manager @Groove

Customer Support ·  11 Min read

The Most Important Customer Service Statistics for 2022

Looking for industry benchmarks and statistics from the customer service and support industry? We've got you covered.

Lisa Foster avatar

Lisa Foster Head of Support & Success @Groove

Customer Support ·  12 Min read

Guide to Customer Success: Definition, Value, and More

Customer success equals business success. Implement these strategies to see the benefits.

Melissa Rosen avatar

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support ·  14 Min read

25 E-commerce Best Practices to Take Your Online Store to the Next Level

If you run an e-commerce business, focus on these best practices to facilitate growth.

Melissa Rosen avatar

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support ·  11 Min read

Online Chat Support 101: Your Guide to Live Chat Support for Businesses and Employees

Looking to learn more about online chat support? We've broken down the benefits, implementation guidelines, and more.

Erika Trujillo avatar

Erika Trujillo Customer Success Manager @Groove

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