Search Results for “email tips and templates” – Groove Blog https://www.groovehq.com/blog Wed, 20 Jul 2022 10:39:48 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.11 Comparing the Best Ecommerce Platforms in 2022 https://www.groovehq.com/blog/comparison Wed, 20 Jul 2022 10:39:45 +0000 https://www.groovehq.com/blog/?p=11341 The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.

The post Comparing the Best Ecommerce Platforms in 2022 appeared first on Groove Blog.

]]> 2022 Ecommerce Platform Guide: Shopify vs Magento https://www.groovehq.com/blog/shopify-vs-magento Tue, 07 Jun 2022 12:30:35 +0000 https://www.groovehq.com/blog/?p=11269 Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision!

The post 2022 Ecommerce Platform Guide: Shopify vs Magento appeared first on Groove Blog.

]]> 2022 List of Shopify Courses for Dropshipping, Developers, and More https://www.groovehq.com/blog/complete-shopify-course-list Tue, 22 Mar 2022 20:15:55 +0000 https://www.groovehq.com/blog/?p=11110 Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it.

The post 2022 List of Shopify Courses for Dropshipping, Developers, and More appeared first on Groove Blog.

]]> 25 Customer Service Email Templates to Save the Day https://www.groovehq.com/blog/customer-service-email-templates-2 Thu, 03 Mar 2022 23:06:15 +0000 https://www.groovehq.com/blog/?p=11020 We've pulled together a list of high quality customer support templates to help you level up your support game!

The post 25 Customer Service Email Templates to Save the Day appeared first on Groove Blog.

]]> How to Talk to Customers: 10 Tips for Startup Founders https://www.groovehq.com/blog/how-to-talk-to-customers Wed, 07 Oct 2020 14:06:48 +0000 https://www.groovehq.com/blog/?p=10096 A guide to (successfully) supporting customers while running every other part of your business.

The post How to Talk to Customers: 10 Tips for Startup Founders appeared first on Groove Blog.

]]> How we saved 40,000 hours by moving off a Gmail shared inbox https://www.groovehq.com/blog/gmail-shared-inbox Mon, 31 Aug 2020 14:05:51 +0000 https://www.groovehq.com/blog/?p=9730 Small and scrappy doesn’t have to mean inefficient. Find out how and when it’s time to move from Gmail to a real Shared Inbox.

The post How we saved 40,000 hours by moving off a Gmail shared inbox appeared first on Groove Blog.

]]> Customer Service Software: A Guide to Finding the Right Fit for Your Business https://www.groovehq.com/blog/customer-service-software Wed, 19 Aug 2020 14:00:41 +0000 https://www.groovehq.com/blog/?p=7799 Learn the basics of customer service software and how to tailor it to your specific needs.

The post Customer Service Software: A Guide to Finding the Right Fit for Your Business appeared first on Groove Blog.

]]> 5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center https://www.groovehq.com/blog/knowledge-base-templates Mon, 27 Jul 2020 22:03:34 +0000 https://www.groovehq.com/blog/?p=9460 Cut your writing time in half with these knowledge base templates for help center articles and resources. You’ve decided to create a knowledge base. You want customers to start finding answers to support questions on their own (without having to email you). Now what? How do you actually create knowledge base articles for your help […]

The post 5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center appeared first on Groove Blog.

]]> 9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track) https://www.groovehq.com/blog/customer-success-strategy Wed, 03 Jun 2020 20:26:45 +0000 https://www.groovehq.com/blog/?p=9080 Nine real customer success strategies we use at Groove, along with templates to set them up yourself.

The post 9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track) appeared first on Groove Blog.

]]> Moving to Online Customer Support: 8 Tips to Ease the Transition https://www.groovehq.com/blog/online-customer-support Tue, 28 Apr 2020 20:00:12 +0000 https://www.groovehq.com/blog/?p=8908 Our best advice for smoothly transitioning your team to online customer support.

The post Moving to Online Customer Support: 8 Tips to Ease the Transition appeared first on Groove Blog.

]]> Customer Service Email Templates: One Response Example (to Rule Them All) & Five for Tough Situations https://www.groovehq.com/blog/customer-service-email-templates Sat, 18 Apr 2020 13:58:08 +0000 https://www.groovehq.com/blog/?p=7022 Tap into the time-saving and stress-relieving power of customer service email templates. In customer service, there’s an underlying fear that every single email you send might be the big one. This might be the one that goes viral on social media. This could be your founder’s nephew posing as an angry customer. This might be […]

The post Customer Service Email Templates: One Response Example (to Rule Them All) & Five for Tough Situations appeared first on Groove Blog.

]]>