Search Results for “auto reply email” – Groove Blog https://www.groovehq.com/blog Wed, 01 Jun 2022 15:53:45 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.11 Help Scout vs Freshdesk: A Guide to Customer Service Platforms https://www.groovehq.com/blog/helpscout-vs-freshdesk Wed, 01 Jun 2022 15:53:42 +0000 https://www.groovehq.com/blog/?p=11261 When considering HelpScout and Freshdesk, you'd be well suited to read this review of features, pricing, functionality and more by Groove - a new leader in the ecommerce customer support space.

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]]> 10 Best Intercom Alternatives https://www.groovehq.com/blog/intercom-alternatives Thu, 12 May 2022 10:02:05 +0000 https://www.groovehq.com/blog/?p=11229 When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for.

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]]> 10 Best Zendesk Alternatives https://www.groovehq.com/blog/zendesk-alternatives Tue, 03 May 2022 17:14:38 +0000 https://www.groovehq.com/blog/?p=11220 Intercom? Help Scout? GrooveHQ? Which one will be the best Zendesk alternative? The sleeper who beats Zendesk for you is....

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]]> 14 Best BigCommerce Customer Support Apps https://www.groovehq.com/blog/best-bigcommerce-customer-support-apps Wed, 20 Apr 2022 13:45:04 +0000 https://www.groovehq.com/blog/?p=11199 BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?

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]]> 2022 Guide to Support Email Templates & Examples https://www.groovehq.com/blog/support-email-templates Thu, 24 Mar 2022 21:46:51 +0000 https://www.groovehq.com/blog/?p=11115 Get free templates and examples of customer support emails that wow customers, improve retention, and enhance brand reputation.

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]]> Customer Support KPI Metrics and How to Use Them https://www.groovehq.com/blog/customer-support-kpi-metrics Tue, 22 Mar 2022 19:21:27 +0000 https://www.groovehq.com/blog/?p=11107 We've broken down the 7 main KPIs for customer service teams.

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]]> The Most Important Customer Service Statistics for 2022 https://www.groovehq.com/blog/customer-service-statistics Fri, 18 Mar 2022 23:03:33 +0000 https://www.groovehq.com/blog/?p=11086 Looking for industry benchmarks and statistics from the customer service and support industry? We've got you covered.

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]]> Guide to Customer Success: Definition, Value, and More https://www.groovehq.com/blog/customer-success-guide Sat, 12 Mar 2022 20:17:00 +0000 https://www.groovehq.com/blog/?p=11007 Customer success equals business success. Implement these strategies to see the benefits.

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]]> 25 E-commerce Best Practices to Take Your Online Store to the Next Level https://www.groovehq.com/blog/ecommerce-best-practices Fri, 11 Mar 2022 17:10:38 +0000 https://www.groovehq.com/blog/?p=11031 If you run an e-commerce business, focus on these best practices to facilitate growth.

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]]> 25 Customer Service Email Templates to Save the Day https://www.groovehq.com/blog/customer-service-email-templates-2 Thu, 03 Mar 2022 23:06:15 +0000 https://www.groovehq.com/blog/?p=11020 We've pulled together a list of high quality customer support templates to help you level up your support game!

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]]> How to Start an E-commerce Business from Scratch https://www.groovehq.com/blog/how-to-start-ecommerce-business Thu, 03 Feb 2022 18:47:53 +0000 https://www.groovehq.com/blog/?p=10973 Ready to start the next Amazon? Or maybe just a side project for supplemental income? We're here to help you get started.

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