Search Results for “zoom tips and tricks” – Groove Blog https://www.groovehq.com/blog Wed, 16 Dec 2020 18:01:55 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.11 20 Best Customer Support Tools: Our Favorite Budget-Friendly and Scalable Solutions for Growing Teams https://www.groovehq.com/blog/customer-support-tools Wed, 01 Jul 2020 19:00:05 +0000 https://www.groovehq.com/blog/?p=9269 Our favorite tools for growing businesses looking to keep costs down and efficiency way up.

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]]> 16 Advanced Zoom Tips for Better Video Meetings https://www.groovehq.com/blog/zoom-tips-and-tricks https://www.groovehq.com/blog/zoom-tips-and-tricks#comments Wed, 08 Apr 2020 08:32:29 +0000 http://www.groovehq.com/blog/?p=69 As a 100% remote company, we rely on Zoom to communicate with our global team. Today, we’re sharing our favorite Zoom tips and tricks to help newly-remote teams get up to speed on video conferencing. We build customer support software here at Groove. We provide an inbox for customer service email collaboration, a knowledge base […]

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]]> https://www.groovehq.com/blog/zoom-tips-and-tricks/feed 67 10 Customer Service Tools: A Checklist to Guide You into the Right Support Software https://www.groovehq.com/blog/customer-service-tools Wed, 23 Oct 2019 13:43:52 +0000 https://www.groovehq.com/blog/?p=7075 Warning: This is not a customer-service tool round-up packed with links and (self-serving) reviews. Why? Because that’s not what you need. Most customer service tools have similar features; knowing the channels your customers and support agents rely on is essential. Your help desk software and inbox should be the centerpiece around which all other workflows […]

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